---
title: HubSpot service | Customer service software
description: Streamline customer service with HubSpot's Service Hub, uniting data and channels to enhance support through automation and self-service.
image: https://pixel-lab.uk/hubfs/Pixel-Lab_featured-Image-2021-1024x578.jpeg
---

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# **Customer service software**

### HubSpot service

###### Experience is everything

[ Let's Talk ](https://pixel-lab.uk/hubspot-service#book_meeting)

![HubSpot CMS Website Design](https://pixel-lab.uk/hubfs/PixelLab_March2021_Folder/Images/HubSpot-image-diamond-3.png)

### Your customers expect more

Today, customers expect resolutions in minutes and personalized, 24/7 service through various channels. But most customer service teams struggle to meet these growing demands because their tools and data live across multiple sources.

Service Hub brings all your customer service data and channels together in one place, and helps scale your support through automation and self-service. The result? More time for proactive service that delights, retains, and grows your customer base.

### The tools you need to delight customers at scale

Expand your support team’s capacity through automation and self-service. Improve collaboration by uniting your teams and channels. Identify opportunities to enhance the customer experience.

**Popular features:**

Customer Feedback Surveys: Get a pulse on customer happiness. Deploy NPS, CSAT, CES, and custom surveys to gather feedback that can be used to build a better customer experience.

Custom Objects: Store and customise all the data you need to support your customers. Create single-object, cross-object, or custom funnel reports to monitor the health of your business.

1:1 Video Creation: Use video to build stronger relationships. Create personalised help videos for individual customers right inside HubSpot, and easily add them to emails or tickets.

![JTBD Scale your Support](https://pixel-lab.uk/hubfs/PixelLab_March2021_Folder/Images/JTBD-2_Scale-your-Support.png)

### Service Software That Grows With You

Start with free tools and upgrade as you grow, or hit the ground running with one of a premium edition.

![Unify your Teams and Channels](https://pixel-lab.uk/hubfs/PixelLab_March2021_Folder/Images/JTBD-1_Unify-your-Teams-and-Channels-Option-1.png)

## Pricing

 Free

 £FREE **First **No credit card required.

- **Popular Features**
- Contact management
- Ticketing
- Live chat
- Team email
- Tickets closed reports
- Reporting dashboard
- **and more**

[ Book a consultation ](https://pixel-lab.uk/hubspot-service#book_meeting)

 Starter

 £xxx Starting at £x/month

- **Popular Features**
- Everything in Free
- Conversation routing
- Simple automation
- Multiple ticket pipelines
- Multiple currencies
- Calling SDK
- **and more**

[ Book a consultation ](https://pixel-lab.uk/hubspot-service#book_meeting)

 Professional

 £xxx Starting at £x/month

- **Popular Features**
- Everything in Starter
- Knowledge base
- Logged-in visitor identification
- Customer feedback surveys
- Help desk automation
- 1:1 video creation
- **and more**

[ Book a consultation ](https://pixel-lab.uk/hubspot-service#book_meeting)

 Enterprise

 £xxx Starting at £x/month

- **Popular Features**
- Everything in Professional
- Goals
- Playbooks
- Single sign-on
- User roles
- Team management
- **and more**

[ Book a consultation ](https://pixel-lab.uk/hubspot-service#book_meeting)

### Book a 1:1 consultation to discuss your project

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