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OpenECX - Transforms Online Presence with HubSpot

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Industry

Technology

Challenge

OpenECX faced the challenge of having an outdated website that no longer represented their brand effectively. Additionally, their business operations were spread across multiple platforms, causing inefficiencies and complicating customer relationship management.

Results

By integrating the HubSpot CRM, OpenECX was able to update their website to better reflect their brand and consolidate all their business systems under one platform. This integration led to improved operational efficiency, enhanced customer engagement, and a more streamlined user experience.

Key Product

Content Hub

100%
Single customer view
40%
increase in Website Traffic
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About Open ECX

OpenECX streamline B2B processes, unlocking efficiency and transforming the supply chain. Their application-agnostic approach integrates into existing systems as well as those of your suppliers and customers.

The Challenge

OpenECX, a forward-thinking company dedicated to providing innovative solutions for electronic document exchange and construction management, found themselves at a crossroads. Their website was outdated and no longer represented their brand effectively. Moreover, their business operations were scattered across multiple platforms, leading to inefficiencies and complications in managing customer relationships.

The Solution

Recognising the need for a comprehensive solution, OpenECX turned to Pixel Lab and HubSpot for a solution. After evaluating other options, they found HubSpot's all-in-one platform to be the ideal choice for their needs. Nathan Ollier, CEO of OpenECX, noted, 'The HubSpot CRM integration has been a game-changer for us. Our new website now truly represents our brand, and having all our systems under one platform has significantly improved our efficiency.'

By integrating the HubSpot CRM, OpenECX was able to update their website to better reflect their brand and streamline their operations into a single, user-friendly interface.

The Results

The results of the HubSpot CRM integration were impressive. OpenECX experienced a 20% increase in revenue, a 30% improvement in customer engagement, and a 25% increase in operational efficiency. Additionally, their website traffic saw a substantial 40% rise. These metrics underscore the significant positive impact of the integration on their business. With a modern website that better represents their brand and all systems consolidated under one platform, OpenECX is now well-positioned to continue providing innovative solutions to the construction industry.

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