How We're Helping Our Customers

How We're Helping Our Customers

We are currently living through a period of uncertainty that we'll never forget. To help support all businesses HubSpot has made a number of changes that will help you adapt to these times.

Adding Free Tools

Businesses of all types and sizes are finding themselves in the position of having to move whole portions of their operation online. To help them adapt, HubSpot is making their paid Meetings functionality, Quotes, E-Sign, and 1:1 video creation tools completely free for 90 days from when they're activated by the user.

Meetings: Share a link with prospects or customers that lets them see when you're free and book virtual meetings with you. When live, all users will have access to paid meeting functionality - that’s 1,000 personal & team meetings links per portal.

Quotes & E-sign: Create and share proposals online in just a few clicks. Then get digital signatures for quotes and other documents. All users will have access to unlimited quotes and 10 signatures per user per month.

1:1 Video Creation: Create and share personalised videos with prospects directly from the HubSpot CRM, and track their performance. Videos can be up to one hour in length. This is separate from the Vidyard for HubSpot integration.

Removing Limits

At this time of change, businesses need to keep in regular contact with their customers and stay connected to their communities. So, HubSpot is increasing certain limits for the next 90 days.

Calling Limits: HubSpot is increasing calling limits for Starter and Professional customers of Sales Hub and Service Hub. Users will have access to up to 2,000 minutes of calling per user per month, so no in-person meetings are required. (calling is not supported in all countries.)

Email Sending Limits: For Marketing Hub Professional and Enterprise customers, HubSpot is suspending email sending limits altogether so they can communicate when they need, as much as they need.

Pricing Changes

To support small businesses through this uncertain time, HubSpot are making some pricing changes.

Starter Growth Suite: HubSpot will be cutting the price of their Starter Growth Suite to £42/month. For 12 months from purchase of this offer, all existing and new Starter Growth Suite customers will have access to the bundle of marketing, sales, and services software at the reduced price. A 12 month purchase commitment is required. After the 12 months, the discount will revert back to the standard 25% Growth Suite discount, or £94.50  per month.

All customers are eligible for this. Please note, if you are on an older version of a Starter product and choose to participate in this offer, you will be moved to the pricing and functionality of the current Starter products - viewable here. You will not be able to move back to an older version, so please assess this decision carefully. We want to ensure you do the best thing for you and your company. You are on an older version if you purchased Sales or Service Hub Starter before March 3, 2020 and have not upgraded since then, or if you purchased Marketing Hub Starter before July 17, 2018 and have not upgraded since then.

Sales Hub Professional: Planned increases to the list price of the new Sales Hub Professional seats due to take effect on April 1 - have been put on hold.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[us_separator size="small"]